Customer Queuing Technology reaches affordable levels
The technology of electronic sign in sheets is slowly reaching small business. Even though the systems are easily available, most businesses either don't know about them or have the fear that they are too expensive for the benefits. As other businesses move forward and implement these simple tools, the exposure broadens. Medical facilities are the leader in implementation with hospitals, clinics and labs. These offices have the higher volume of customers and the electronic sign sheets has morphed into a queuing system.
Affordable queuing systems started appearing on the internet around 2005. They were based on Microsoft Windows based point-of-sale touch screen PC units which were expensive. Hardware ran in the $1500 range and a complete kiosk would cost upwards of $5000 without software. In 2010, the Apple iPad was released. People were getting used to touch screen technology through the use of smart phones. These tablets, along with Android based touch tablets brought forth an affordable hardware to be used as a kiosk. Unfortunately, the tablets did not have the power to act alone. Hosted software was gaining popularity and the two technologies were married to create affordable electronic sign in sheets.
The latest tablet based sign in sheets have advanced to serve as queuing systems. Using an Apple iPad or PC touch screen, the sign in sheet takes the information and organizes the customers or patients into queues based on there reason for visit. With web based databases, the queuing system gives more staff access to the signin information and improves the efficiency of the entire office. Today, queuing systems are as low as $399 and can be setup in just minutes. This is the most affordable technology to improve patient access in decades.